Last Updated: 12th August 2025

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This Privacy Policy describes our commitment to protecting your privacy during your use of our website. It explains how LOMBARD ELECTRONIC MARKET INFRASTRUCTURE LTD ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit and use our website (the "Website").

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The operator of this Website and Privacy Policy is LOMBARD ELECTRONIC MARKET INFRASTRUCTURE LTD.
Registered office address: 341 Garratt Lane, London, England, SW18 4DX.

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If you have any questions about this Policy or our privacy practices, you can contact us via the contact page on our Website or by using the details at the end of this policy.

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1. Information We Collect

Personal Information: We may collect personal information that you provide directly to us, such as your:

• Name

• Email address

• Postal address

• Phone number

• Any other information you choose to provide via forms, email, phone, or other direct communications.

Usage Data: We automatically collect certain technical information about your use of the Website, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on each page

• Date and time of visits

• Referring website addresses

Cookies & Tracking Technologies: Our website is hosted on Wix, which collects several cookies for various purposes.

• We may use cookies and similar tracking technologies to enhance your browsing experience, analyse usage, and assist with marketing efforts.

• You can control or disable non-essential cookies through your browser or our cookie consent tool.

• For more information about Wix cookies, please see their Cookie Policy.

Other Data Sources: We may also collect information via:

• Interactions with our contact forms, email, or phone communications.

• Newsletter sign-ups.

• Event or webinar registrations.

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2. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our Website.

• Responding to your inquiries and fulfilling your requests.

• Sending service-related information, updates, and marketing communications (where legally permitted and if you have opted in).

• Analysing Website performance and usage trends to improve user experience.

• Meeting legal and regulatory obligations.

• Protecting against fraud, misuse, and unauthorised access.

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3. Sharing Your Information

We may share your information with:

• Service providers (e.g., website hosting, email marketing platforms, analytics providers) who assist in our operations.

• Legal and regulatory authorities when required by law.

• Business partners where necessary to deliver services you have requested.

We will never sell your personal data to third parties.

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4. Legal Bases for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Contractual necessity – where processing is required to provide you with services you have requested.

• Legitimate interests – such as improving our Website and services, marketing to existing customers, and fraud prevention.

• Consent – for marketing emails and non-essential cookies (you can withdraw consent at any time).

• Legal obligation – where we must comply with applicable laws and regulations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data.

• Request correction of inaccurate or incomplete data.

• Request erasure of your data (“right to be forgotten”).

• Restrict or object to certain types of processing.

• Request data portability.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details at the end of this policy.

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7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

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8. Links to Other Websites

Our Website may contain links to external websites. We are not responsible for the content, security, or privacy practices of these third-party websites.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

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10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

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LOMBARD ELECTRONIC MARKET INFRASTRUCTURE LTD
Registered office address: 341 Garratt Lane, London, England, SW18 4DX
Email: info@lemi.network